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The back office usually has two main tasks: Deliver or provide products and services quickly and accurately, according to customer expectations to carry out the above tasks at the lowest possible cost Balancing performance and cost is a constant str...

Customer service and customer experience aren't just buzzwords that blanket advertising, websites, and offers; they're turnkey components of any company's growth strategy. But what do they actually mean? What are the differences? Customer Service (CS) vs. C...

H & P takes into account the changing learning landscape of modern companies and invests in the development and expansion of digital learning media as part of our digital strategy. To this end, we are opening our "Digital Competence Center" in specially...

Hammerling & Partner are certified management consultants of the Federal Office of Economics and Export Control (BAFA). With this certification, H&P meets the highest quality standards. We will be happy to answer your questions about funding prog...

Hammerling & Partner are certified management consultants in the project unternehmensWert:Mensch of the Federal Ministry of Labor and the European Social Fund What is the unternehmensWert:Mensch program? The support program for a modern personnel pol...

Hammerling & Partner are certified management consultants in the project unternehmensWert:Mensch - plus of the Federal Ministry of Labor and the European Social Fund. What is the unternehmensWert:Mensch - plus program about? Using the opportunities o...

As part of our corporate social responsibility, we have been supporting the work of Adesuwa e.V. for many years. Adesuwa e.V. has been working since 2007 to give children in Nigeria access to education and to create a better future perspective in the long t...